Oracle Remote DBA Support

1. Oracle Remote DBA service

Local Team - 24x7 Support
Noninvasive Database Monitoring Technology
Secure services
Customized Service at a Sensible Price (well defined SLA, etc).

2. Basic services include

• 24x7 Production Database availability monitoring: database up/down and relevant services.
• DB server hardware monitoring 24x7: disk space, CPU and Memory utilization and server performance(relevant to the database parameters).
• Preventive database monitoring: logs, space allocation and space management of database structure (tables, tablespaces, datafiles, file groups).
• Database performance monitoring: cache hits and other performance parameters.
• Fault Management and monitoring: user locks, runway processes, etc.
• Fixing critical database problems emerging in the course of normal and abnormal operations.
• Back-up process strategy: Planning, Implementation, Regular monitoring and maintenance.
• Free full use of Cerberus Capacity Planning and Monitoring System for monitored instances.
• Comprehensive real time, daily, weekly, and emergency web based reporting.
• Response time to the database critical alerts/or emergencies within 15 to 30 min. range.
• Database software upgrades, fixes, and patches and reinstallation.
• Light Database performance tuning and performance optimization work of existing application and SQL.
• DBA Support of development community with Oracle expertise.
• Development server(s) support on as needed-on-demand basis. (business hours only. no monitoring of dev servers).
• Custom application/scripts monitoring