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Remote DBA Service Levels and Prices
Remote DBA Service Levels All SATS customers enjoy well defined service level agreements that fit virtually any budget while address business needs. Mainly there are three service program levels which we use as a base to modify and construct the custom service packaging which you business require: Basic Complete Emergency Lights On Support All services use the same proven operational practices, Cerberus noninvasive monitoring technology, and customizable notification system. The difference is in the extent of the coverage, and in the distribution of DBA tasks between SATS and your in-house teams. You are served by a local team of experienced professionals that has been working for various organizations across the Bay Area, US and Europe for 15 years. We stay abreast of all new Oracle and Microsoft development, mastering and perfecting new feature implementation to provide our customers with competitive advantages. Our specialists bring years of practical experience combined with in-depth understanding of clients' needs, professionalism and integrity. Basic RDBA: Cost-effective Solution for the Busy IT Departments SATS Basic RDBA supplements and enhances productivity of your IT staff by freeing your DBAs from routine monitoring and administration tasks. Basic RDBA service covers most of the tasks that are vital for assuring maximum up time, but delivers other work, maintenance, and upgrade solutions by separate order requests. Basic RDBA delivers 24x7 support, and leaves you in control over recourse allocation.Basic RDBA Services include:
Typical price structure for Basic Remote DBA services: $1200/per month per each database instance. 10 hours per month of free consulting included. 1 year SLA minimum. Volume discounts start from 3 instances. All prices are subject to change. Complete RDBA: Total DBA Support at a Fraction of In-house Cost Complete RDBA Services is the comprehensive solution for meeting all of your database administration needs. Tasks like Monitoring, on-going administration, configuration, tuning, planning, maintenance, recovery and Enterprise Architecture are covered under this service. Complete RDBA is the solution when you do not have a production DBA or a team of production DBAs on your staffComplete Remote DBA services include Basic RDBA plus add additional services per business requirements. For prices and proposal please contact us. Emergency Lights On RDBA: 24x7 Safeguard Emergencies happen, and often they happen when your in-house IT staff is unavailable, or overextended. Vacations, holidays, personnel changes - all these common organizational events can leave your system vulnerable, and lead to performance deterioration. To guard your organization against these vulnerabilities, Emergency RDBA steps in with 24x7 monitoring, and assures timely emergency response when an alert is raised. At all times, we guarantee an uninterrupted, proactive database administration by an experienced DBA assigned to your account. We make sure that the record of your database performance history stays complete, and that you receive the notifications on all the pending and emergency issues on time.
Prices structure for Emergency Lights On DBA services: Oracle at $400/month/per instance SQL Server $350/month/per instance MySQL $300/month/per instance RITA Services - Remote IT infrastructure Administration, Monitoring and Support Basic RITA service include:
$200/month per Unix or Windows server 4 hours of free consulting per month. 1 year SLA minimum. Volume discounts starts from 5 servers. All prices are subject to change. For additional information please fill out SATS Services contact form or call 650 288-1701. |