SATS Services


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cost effective solutions


sats supports




Managed DBA and IT Services:


Remote Database Administration: Like Clockwork
Maximizing uptime and performance of your database through proactive cost-effective administration is the mission of SATS Remote DBA Service. SATS RDBA seamlessly allies IT functions with business goals; saves time; and delivers more value per cost.

24x7 RDBA Support
3-tier local dedicated support team works to prevent latent problems from developing and provides immediate emergency response. We work with established protocols, provide customized alert response, and share knowledge with your staff. We maintain comprehensive historical system data and generate reports available to you around the clock.

Security
SATS uses proprietary secure monitoring technology which requires no opening through your firewalls (Electronic Signature Act compliant). It gathers and analyzes raw performance data for latent and immediate problems; forecasts behavioral trends; and supports capacity and maintenance planning.

Technology
SATS takes pride in its quality of RDBA support by delivering reliability and availability of its service and monitoring at 100% of the time, around the clock. The SATS RDBA service is designed to ensure that there is no single point of failure in any system, supported with Cerberus. Cerberus monitoring agent is a schedulable application, which, unlike other products on the market, consumes negligible system resources; it is not CPU or I/O intensive. It does not require any additional objects in your database or generate heavy traffic on your network.

Cost and Service Levels
SATS customers enjoy well defined service level agreements that fit virtually any budget. We use proven operational processes and clearly communicate our responsibilities including alert response procedures, communication with your internal groups, reporting, customization agreements, and pricing.

RITA Services
SATS RITA is dedicated to optimizing IT uptime and performance and to reducing the cost of IT ownership. Our Like Clockwork 24x7 RITA service saves you time, recourses, continuity, and helps you to ally IT tasks with the business goals of your organization