MySQL Remote DBA Support

1. MySQL Remote DBA Services

Local Team - 24x7 Support
Noninvasive Database Monitoring Technology
Secure services
Customized Service at a Sensible Price (well defined SLA, etc).

Being partners with Monty Program ,SATS offers full technical support for MySQL and MariaDB products including performance improvements and fixed bugs relative to MySQL Database Server

2. Basic services include

• 24x7 Production Database availability monitoring: database up/down and relevant services.
• DB server hardware monitoring 24x7: disk space, CPU and Memory utilization and server performance(relevant to the database parameters).
• Preventive database monitoring: logs, space allocation and space management of database structure (tables, tablespaces, datafiles, file groups).
• Database performance monitoring: cache hits and other performance parameters.
• Fault Management and monitoring: user locks, runway processes, etc.
• Fixing critical database problems emerging in the course of normal and abnormal operations.
• Back-up process strategy: Planning, Implementation, Regular monitoring and maintenance.
• Free full use of Cerberus Capacity Planning and Monitoring System for monitored instances.
• Comprehensive real time, daily, weekly, and emergency web based reporting.
• Response time to the database critical alerts/or emergencies within 15 to 30 min. range.
• Database software upgrades, fixes, and patches and reinstallation.
• Light Database performance tuning and performance optimization work of existing application and SQL.
• DBA Support of development community with MySQL expertise.
• Development server(s) support on as needed-on-demand basis. (business hours only. no monitoring of dev servers).
• Custom application/scripts monitoring