Support Administration Technology Services

We began in 1992 as a small consulting group for developing and implementing database solutions for banking and retail. In 1996 SATS opens its RDBA Services dedicated to serving broad range of industries by providing proactive, effective database administration solutions.

SATS advanced monitoring and capacity planning system Cerberus was developed in response to clients need for proactive 24x7 remote monitoring that did not violate integrity of their firewalls.

Cerberus Beta version, released in 1996, was developed with the direct input from our clients IT departments. It was the first system on the market to work behind firewalls and utilize historical data for trend forecasting.

In the following years with more input from our clients, new features were developed to include Capacity and Maintenance Planning, as well as a several scheduling functions.

Cerberus technology is the backbone of our continuous success in delivering top services and products to our clients.


Timeline:
2011 Cerberus monitoring technology now fully supports PostgreSQL. This allowed for SATS RDBA team to expand into PostgreSQL platform our Remote DBA services.
2010 SATS is venturing further into global DBA and IT support with reach out to multiple US and European clients. Cerberus technology evolves to support all new versions of Oracle, MS SQL Server and MySQL running on dedicated and cloud-based systems.
2009 Cerberus technology reaches its new milestone with a single DBA being able effectively support up to 150 database/instances. Such a result comes really handy in the world's global recession times.
2008 Cerberus evolves to the monitoring of various devices beyond just databases. Subsequently, Remote IT Support is being offered to California customers.
2007 RDBA Services for MySQL database on linux is being offered to US customers.
2006 Cerberus technology expanded to support more than 10-node Oracle clustered database installations, which crunch 30 mln transactions daily into 10-th of TB-size warehouses.
Cerberus port for MySQL on Linux is developed. SATS starts support for MySQL customers.
2005 SATS has added several European-based clients, building a global RDBA Service business.
2004 Cerberus becomes a monitoring technology of choice for other RDBA Service providers
in US besides SATS.
2003 Cerberus v3 is released to include Security Audit and Stand-by Monitoring options.
SATS begins to offer its services in Europe.
2002 Federal Reserve Bank chooses Cerberus as its in-house monitoring solution.
SATS begins to offer DBA PORTAL and PARTNER PORTAL for Microsoft SQL Server.
SATS begins to offer Alternative Site Hosting and Disaster Recovery Planning.
Cerberus version 2.3 released and presented at Oracle World 2002.
2001 Cerberus v 2.1 and 2.2 are released.
SATS begins to offer DBA Portal for DB2.
Napster chooses SATS over major competitors as the most secure system on the market.
2000 SATS demonstrates its proactive monitoring and capacity planning system Cerberus at Oracle Open World.
SATS wins a bid to design and develop ZDTV (now TechTV) Video Clip Mail System.
1999 SATS Live Statistics v1.0 is developed.
1998 SATS designs and develops mission critical applications for GE Nuclear Energy, a subsidiary of General Electric San Jose, CA.
Cerberus v 1.2 is released.
1997 SATS Managed RDBA service is fully based on Cerberus v1.0.
Managed RDBA Services revenue reaches 2 M.
SATS becomes an exclusive provider of RDBA Services for all Atlas installations for London Bridge (RSI).
1996 SATS wins the bid to develop cost analysis meta model for branch effectiveness data warehouse for Charles Schwab & Co. INC. San Francisco, CA.
Beta version of SATS advanced proactive monitoring technology Cerberus is deployed.
Fusion Storm (formerly Synergistic) begins to resale SATS RDBA Service.
1995 SATS wins the bid for complete performance redesign of HPs global pricing application, running over a distributed Oracle database. Hewlett Packard, PA, CA.
SATS begins to monitor and support client databases remotely using manual procedures. RDBA Service term is born.
1994 SATS wins the bid to design and develop Oracle data warehouse for a Western Farm Credit Bank, Sacramento, CA
1993 SATS designs and develops a datamart for Wells Fargo Bank, San Francisco, California
1992 SATS Consulting is established to concentrate on developing Oracle-based applications for banking industry.

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